When I call Comcast they will say it's an Apple Mail problem,been there done that. One theory was that Apple made this move to prevent people from booking several appointments so no more would be available, then selling time slots to customers who actually needed help. Very handy if my 5pm Genius Bar appointment gets overtaken by traffic! You can also take it home, which you would need to do anyway if your backup is in iTunes. I can confidently say that Setmore has played a major role in creating more businesses for me. You can also set up an appointment online using your Mac or any other device with an Internet connection. You'll also receive an email to confirm your appointment. I agree with the previous people's complaints.
Just remember to your device before shipping it to Apple. If you start out in a chat, but discover your problem is more complicated, you can always ask to speak with a support technician on the phone. If there is an Apple Store near you, it's easy to schedule an appointment at the Genius Bar. A few tips before visiting: it is recommended that you update all the software on your device and also backup your device in case it needs to be erased for any reason. If you find yourself with a problem, the Apple community is one of the most helpful technology communities around — you need only ask! Last year, Apple began requiring that users , whereas any email address worked prior to that change. Personal Setup is offered exclusively through Apple to answer your questions, walk you through key features, help you find great apps, and show you how to personalize your device. If you have a device that is just a few days out of warranty, it is feasible to get a free replacement, but again, not in their policy.
Apple would prefer you exhaust all other options in dealing with an issue before you make a Genius Bar reservation. After that, the procedure is the same as usual, where you select a time, etc. . I could chat online trying to explain my settings on four different email accounts on oncoming and outgoing servers, or wait for a call back. The third option is creating a mail in repair with AppleCare.
For most people, this is the same login you use to purchase things from iTunes and in the App Store. The Genius will probably look up your serial number first thing. If you just have some questions, the Genius will be happy to answer them. However the screens we ordered online didn't work, so that is why we are reverting to the Apple Store. For most people, this is the same login you use to purchase things from iTunes and in the App Store. If you are having some software trouble, for example, syncing with iCloud, they will probably check your settings and try some basic troubleshooting steps, and then more extensive steps if necessary. But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help.
When you get the details page for the store, you can click on Genius Bar to get your options. Feel free to try them if you like; they may work and save you a trip. Now the big question is what kind of product I want help with. The Genius Bar is for tech support only. If you don't see your own items, you can choose from a list of Apple hardware on the page, then move on to the next step: What are you having trouble with? It shows them in list form. Once you arrive at the Apple Store, you will need to check in for your appointment. Now that you have it installed, I encourage you to allow it access to your location so it can automatically figure out your closest stores and to send you notifications to remind you of upcoming appointments.
As you can see, the app knows you have a reservation and changes the interface as appropriate: A handy tip is that if you need to reschedule your appointment, you can do that directly within the iPhone app too. Do you have any questions about how to get support your Mac, iPhone, iPad, or Apple Watch? Select the one that best matches your need if there isn't a match, click The topic is not listed. This is true for warranty and non warranty repairs. There's way more pros than cons my clients love the fact that they can book online without any too bad of hassles. Macs have the serial number printed in some place or another, usually on the bottom for recent Mac notebooks. I am an existing Sprint customer interested in upgrading my current device.
They'll provide a free quote and if the part is in stock offer to repair it at that time if you agree to the cost. Rather than have to look them up under the client list it would be nice to see them when you tap on their current appointment. You can now create, update, and delete classes, sessions, and class categories. Appointments can be scheduled online at. Please note that when transferring data between devices there is a risk of data loss, corruption, or breach. If you're already signed in you will see your registered hardware, and you can choose from that list. There are a number of options, but to get a Genius Bar appoint, choose Bring in for Repair different options are presented depending on the kind of problem you selected at the beginning, but always choose options for repair or Genius Bar.
Setmore gives you a free online Booking Page to share with your customers on your website or through Facebook, enabling them to book appointments with you! This lets you manage upcoming Genius Bar appointments, including the options to cancel or reschedule the appointment these options disappear 30 minutes before the appointment. Personal Setup may include the transfer of your contacts, setting up your email, showing you how to download apps, and customizing your product. Please visit your nearest Sprint store or Authorized Sprint dealer for pricing and ordering. I have gone through the directions multiple times and I am always rerouted to the beginning again. Sure, you could just grab your busted device and head down to the Apple store. Purchases from a reseller of Apple products are not eligible. Put them in the comments and I'll help you out.
More on warranty information can be found here:. This is the only place that I can find to file my frustration about not being able to make a genius bar appt. Although this option saves you a trip to the Apple Store, keep in mind, repairs may take up to five business days. Our staff consists of experienced writers who live and breathe Apple products every day. Just answer a few questions to get started.